Finally, the fact that people from other cultures work differently does not mean. Cultural sensitivity is a very important topic which needs to be discussed so that people understand its meaning and applications well. Cultural sensitivity and responsiveness training academic. A concept analysis of cultural sensitivity cynthia l. Participants were nurses who work at health centers in kaohsiung city and pingtung county. Surface structure involves matching intervention materials and messages to observable, superficial characteristics. But cultural sensitivity is just as important when you. Patients completed written measures of their perceived provider cultural sensitivity, trust in provider, interpersonal control, satisfaction with their health care provider, physical stress and adherence to provider recommended treatment regimen variables i.
Cultural awareness is the same as cultural sensitivity. When we talk of cultural sensitivity, we assume that there will always be some similarities and differences of cultures of different people. Communicate with customers and colleagues from diverse backgrounds value and respect customers and colleagues from different social and cultural groups, and treat them with respect and sensitivity. However, by approaching cultural sensitivity from an ethniclinguistic perspective, the practitioner runs the risk of relying on essentialized or stereotyped accounts of cultural groups, as well as overlooking the needs of. Cultural sensitivity and awareness of multicultural values, customs, and norms. Cultural sensitivity cultural competency involves more than just being aware of other cultures, ethnic groups and customs. Practices practices cultural sensitivity and ethical practices andy bondy, ph. This helps grow your understanding of your new surroundings, and makes your time spent there more meaningful. Swendson and windsor, the term webs of significance means each person has hisher own web in which the everyday lives of individuals are. Cultural sensitivity is defined as skills that permit us to learn about and understand others who come from a different cultural background. The importance of cultural sensitivity and awareness. A definition of cultural sensitivity there are several definitions of cultural sensitivity out there, but i find this one gets the idea across the best. Crosscultural healthcare research has grown exponentially in recent years, focusing primarily on the healthcarerelated needs of ethnic and linguistic minorities.
Cultural sensitivity is the effort an individual makes to see beyond the tip of the iceberg and try to understand the aspects of culture that are hidden, but make up the base and the majority of the culture. Cultural sensitivity is the state of being aware of the existence of the cultural differences or similarities between each other without considering any culture as a measure of something good or bad, positive or negative. Cross cultural sensitivity is the knowledge, awareness, and acceptance of other cultures. This causes negative reactions, and even worse, negative consequences. Being culturally sensitive enables a person to approach interactions with people from different cultures in a respectful manner, both in workplace and interpersonal interactions. Role of cultural sensitivity in workplace communication. These show some of the different ways people communicate. Crosscultural sensitivity is the knowledge, awareness, and acceptance of other cultures. Mar 14, 2017 having cultural sensitivity is important when you travel, of course. Understanding the needs and emotions of your own culture and the culture of others. Cultural sensitivity begins with a recognition that there are differences between cultures. Cross cultural healthcare research has grown exponentially in recent years, focusing primarily on the healthcarerelated needs of ethnic and linguistic minorities.
Download pdf show page numbers culturally sensitive research involves integrating cultural beliefs, characteristics, attitudes, values, traditions, experiences, and norms of a target population into research design, implementation, evaluation, and materials. Oct 31, 2014 a definition of cultural sensitivity there are several definitions of cultural sensitivity out there, but i find this one gets the idea across the best. At this stage of cultural sensitivity, people dont recognize cultural. Stafford, bowman, eking, hanna, and lopoesdefede 1997 3 where do you stand in terms of cultural sensitivity. Given that credentialing is aimed at quality improvement, the process is an opportunity for all sites to reexamine their vast, ongoing cultural sensitivity initiative. It involves more than just being tolerant of differing lifestyles. It involves more than just suspending your judgments. An improved understanding of the term as described within health care and in general would enhance nurses understanding and communication with professionals and clients. The purpose of this thesis is to illustrate the importance of cultural sensitivity and. Everyone is in a cultural group when we speak of cultural diversity, were not just speaking of nationalities or ethnic groups, but also of age, gender, race, religion, sexual orientation, physical abilities, where you live. For many businesses, working with international business partners and clients is a standard practice. Knowing anothers cultural identity does, however, help you understand the opportunities and challenges that each individual in that culture had to deal with.
Cultural sensitivity and related factors among community. Structure questionnaires used in this study included a scale. Being culturally sensitive means having the capacity to function effectively in other cultures. You will be asked to evaluate your strengths, challenges, and growth opportunities in each of these. However, by approaching cultural sensitivity from an ethniclinguistic perspective, the practitioner runs the risk of relying on essentialized or stereotyped accounts of cultural groups, as well as overlooking the needs of other. A checklist to facilitate cultural awareness and sensitivity ncbi. Contained within this guide is a walkthrough of the five building blocks of cultural competence. Defining cultural sensitivity stages of cultural sensitivity milton bennett developed a solid framework to understand the various stages of cultural sensitivity or as he calls it intercultural sensitivity that a person may experience. People whose cultural awareness is at the synergistic stage recognize cultural differences and believes these differences can be beneficial and can contribute equally when problemsolving. At the participatory third culture stage, people from different cultures are able to come together to share and create new cultural elements.
For facilitating a consultation of the definitions of the quoted concepts, please. Cultural awareness 7 as you would have noticed from the tips above, to be effective in crosscultural situations you are often required to change the way you communicate. The project on the cultural contexts of health and wellbeing argues that incorporating cultural awareness into. Importance of cultural sensitivity in therapeutic transactions article pdf available in disease management and health outcomes 114. Findings included the attributes of knowledge, consideration. Cultural sensitivity is important because it allows us. In a manner parallel with assessment, a level of cultural sensitivity in clinical intervention is characterized by a clinical psychologists demonstrated knowledge about the prevailing social norms and patterns of interpersonal communication for a given cultural reference group. A concept analysis of cultural sensitivity request pdf. Apr 07, 20 psychology definition of cultural sensitivity. Factors such as gender, geographic locality and socioeconomic status can be more powerful than racial factors.
Cultural sensitivity an overview sciencedirect topics. A lifelong endeavor, cultural competence is a continuous learning process of sensitivity, respect, and understanding of others diversity. If you make an effort to understand and learn about other cultures, you will be able to develop respect for others, leading to the ability to value diversity and differences. Cultural sensitivity means being aware that cultural differences and similarities exist and have an effect on values, learning, and behavior. A concept analysis of cultural sensitivity sage journals.
Lets take a look at the meaning of each one of these stages. Europe together with its expert group on the cultural contexts of health and wellbeing, forms part of a larger project aimed at promoting a culturally grounded approach to enrich policies related to health and wellbeing. Rri dlbt diffecognize and celebrate your differences. The importance of incorporating cultural sensitivity when interacting with international clients todays modern society and advances in technology have created a truly global business environment. Culture will always be involved when discussing and understanding the human being. Recognize discomfort or concerns of the situation or conversation. Culture is a collection of beliefs, rituals, morals, values and attitudes among a group of people. Castro, in comprehensive clinical psychology, 1998. Cultural sensitivity in the workplace cultural sensitivity is a set of skills that enables us to learn about and understand people who are different from ourselves, thereby becoming better able to serve them within their own communities. The content of these guides was gathered in two ways. To uncover the current meaning of cultural sensitivity, a concept analysis was performed. Cultural sensitivity is used ubiquitously, yet different meanings are constructed. Cultural sensitivity 3 diversity between cultures must be recognized, but also the diversity within them.
Culture and illness influencing the outcome of treatment interventions. Pdf importance of cultural sensitivity in therapeutic transactions. This publication was produced by the cdm group, inc. Ppt cultural sensitivity powerpoint presentation free to. Individuals may share nothing more than physical appearance, language or spiritual beliefs. You want to demonstrate respect and appreciation for the culture of the people in the place youre visiting. Dellosso a culminating senior thesis submitted to the faculty of dominican university of california in partial fulfillment of the requirements of the bachelor of arts in humanities and cultural studies. In a manner parallel with assessment, a level of cultural sensitivity in clinical intervention is characterized by a clinical psychologists demonstrated knowledge about the prevailing social norms and patterns of interpersonal communication for a given cultural. To these ends, it presents a robust definition of culture and outlines key options for health policymakers to consider. There are several definitions of cultural sensitivity out there, but i find this one gets the idea across the best. Cultural sensitivity is the effort an individual makes to see beyond the tip of the iceberg and try to understand the aspects of culture that are hidden, but make up. An improved understanding of the term as described within health care and in general would enhance nurses.
A total of 230 valid questionnaires were completed. The consequences were effective communication, effective intervention, and satisfaction. Making others aware that they are different than you are 2. Providers may benefit from recognizing and addressing the identified antecedents and attributes to obtain the positive consequences of employing cultural sensitivity. Cultural sensitivity is being aware that cultural differences and similarities between people exist without assigning them a value positive or negative, better or worse, right or wrong. Definition of each stage of intercultural sensitivity. Cultural sensitivity means being aware and accepting of the differences that exist among people with different cultural backgrounds. This study analyzes the cultural sensitivity of community health nurses and related factors. Cultural sensitivity cultural competence cultural humility. On the individual level, it allows travelers and workers to successfully navigate a different culture that they are interacting with whereas it is considered one of the primary factors that drive the way organizations behave. These differences are reflected in the ways that different groups communicate and relate to one another, and they carry over into interactions with health care providers.
Its all about being flexible and understanding how to adapt. Having cultural sensitivity is important when you travel, of course. Sensitivity and awareness of cultural and other forms of diversity. Cultural sensitivity also allows a therapist to gain and maintain cultural competence, which is the ability to first recognize and understand ones own culture and how it influences ones. To accomplish this, cultural sensitivity must be an openended, mindful, and measurable initiative integrated into the fabric of site management. Pdf importance of cultural sensitivity in therapeutic. What follows is a list of resources identified with abstracts or summaries. Cultural sensitivity tennessee research and creative exchange. Cultural sensitivity allows us to respond in a respectful and appropriate manner to different types of people in a way that recognizes and affirms their worth, regardless of their cultural background. Dec 19, 2017 definition cultural sensitivity is the state of being aware of the existence of the cultural differences or similarities between each other without considering any culture as a measure of something good or bad, positive or negative. Of or relating to large groups of people classed according to common racial, national, tribal, religious, linguistic, or cultural origin or background. Cultural sensitivity goes even further than awareness, and involves the integration of cultural knowledge and awareness into individual and institutional behavior. So just knowing one persons cultural identity doesnt provide complete or reliable information about that person.
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